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Dan is your helpful Customer Service Manager here at Pacific ISP. He is your voice on the phone and the guy who gets things done!
As the CSM, Dan also handles your account if you need to add services or adjust billing information.
if you need help, give Dan a call! 559-627-8324 or email support@pacisp.net
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Thursday, September 27, 2007
Email Clients
I've used most of the email clients in my years on the web. Some are good, some are okay.
Probably the best all around free email client is Microsoft's Outlook Express
This client comes free with Internet Explorer and it lives up to the usual quality of Microsoft . The program is simple to understand and easy to use.
Other email clients include the one that comes with Netscape - I found it to be pretty brutal at best comparison to the Microsoft offerings. Eudora is pretty popular and has lots of features. The free version is fine but if you want more features you can purchase a professional edition.
Firefox's Thunderbird is also an excellent email client. I highly recommend it. You can download it for free at www.firefox.com
posted at 9:27 AM
Thursday, September 20, 2007
When you send an email message the SMTP (Simple Mail Transport Protocol) server attempts to send it to the destination (the TO:, CC: and BCC: addresses). Your email may go through many different SMTP servers until it reaches one or more destination POP3 (Post Office Protocol) servers. If the email is successfully delivered to a POP3 server, it will wait for the recipient to read the message using his email client.
Sometimes a message cannot be delivered to the recipients mail server for whatever reason.
Some SMTP servers may return a "retry" message back to you when this happens, other may not.
If it happens that the message cannot be delivered for some reason, then a "bounce" message will be returned to you.
Errors Might include:
Mailbox is full
You've sent an email to someone and they have too many messages in their mailbox. This often happens when someone goes on vacation, if they only check their mail infrequently, or if their mailbox has been email bombed.
Message exceeds size limit
The message is too large to be received at the users mailbox. Some ISP's limit the size of messages and others limit the size of a mailbox.
User Unknown
You've tried to send an email to an unknown user on the domain. Check your spelling. It's possible the account has been deleted. If you are responding to a spam message, it's probably the username is fake.
Connection timed out or refused
This means the POP3 server was too busy or was having problems. Try the email message later.
Domain not found
The part of the email address after the "@" sign is incorrect. Check your spelling.
If you run across any of these errors feel free to call....Always glad to help!!!!!
Mike
Pacific isp
559.627.8324 ext 205
posted at 11:08 AM
Monday, September 17, 2007
We've all received an error like this:
File not found - requested URL not found on this server.
It's annoying!!!!!
There are several reasons why this error occurs.
Someone has linked to a site and that site changes. Since it can be difficult if not impossible to determine who has linked to a site, links break.
Good webmasters never ever delete a page on their site. What they do is create redirect pages. Thus, if I have a page called "barbi.htm" and I want to delete it, I will modify the page to tell the visitor it no longer exists and redirect him to another page in my site. This way I will not lose traffic simply because I've deleted or renamed a page.
Sometimes a site simply moves to another host. This happens when a site outgrows it's host. I know of one site that had to move several times because it's bandwidth demands became huge! This kind of event will certainly cause 404 errors!
Search engines are notorious for their broken links. You have to remember that most search engines only examine web sites every month or so (sometimes the delay is as long as six months). Because of this, all of the above problems can occur, leaving broken links.
Remeber if you have any questions
Contact Mike at Pacific isp
559.627.8324
posted at 2:20 PM
Tuesday, September 11, 2007
Spam in the form of popular PDF e-mail attachments and electronic greeting cards is confounding e-mail security systems and annoying consumers. The recent Storm e-mail virus and several pump-and-dump stock scams are clogging inboxes and snookering consumers into downloading malicious software.
Spam in PDFs, non-existent in May, now accounts for 8 percent of unsolicited commercial e-mail.
Electronic-greeting cards, containing links to viruses, have also picked up. Since mid-July. These viruses can do significant damage.
Spammers also are beginning to use Excel and zip files. Watch for these closely!!!!!!!
As spam evolves, from text in the body of e-mail to images embedded in attachments, it has become more difficult for filters to identify.
Monitor your inboxes closely. If you have any question as to whether an email is legit or not my best advice is to delete it.
Make it a practice not to open attachments unless you know for a fact someone is sending you an attachment.
Mike
posted at 9:24 AM
Monday, September 10, 2007
Virus Alert
Discovered: September 10, 2007
Updated: September 10, 2007
Type: Trojan
Infection Length: 61,440 bytes
Systems Affected: Windows 2000, Windows 95, Windows 98, Windows Me, Windows NT, Windows Server 2003, Windows Vista, Windows XP
Trojan.Cakefes is a Trojan horse that downloads and executes a potentially malicious file on the compromised computer. It may then steal sensitive information from the compromised computer.
Keep those virus definitions up to date!!!!!!
Mike
posted at 9:33 AM
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